Most patients were paying a high income for their insurance and were often upset when their prescriptions required a $50 co-pay, or that they had not met their $4,000 deductable and must give the entire cost out-of-pocket. Screaming, yelling, demanding things, or becoming rude can’t help the situation. Instead, I simply copied the hyperlink and pasted it into my browser window, and invented exactly what I knew I would- another “Canadian Pharmacy” web site.